Frequently Asked Questions

Hopefully browsing our FAQ page will answer any questions you may have about our plants. If your question is not addressed here please email us and we will try our best to answer your question.

What payment methods to you accept?
We accept most major credit cards and paypal for our online transactions.

How are the plants shipped?
All our plants are shipped USPS. Orders that weigh over 1 lb. are shipped USPS Priority Mail, usually 2-3 business days. For orders that weigh under 1 lb. you can choose between USPS Priority Mail, usually 2-3 business days or USPS Ground Advantage, usually 2- 5 business days (depending on USPS).
When plants are shipped you will receive USPS tracking information.

Do you ship year round?
We ship approximately from the end of March through Mid-December (weather dependent) due to the possibility of below freezing temperatures.

Do you ship outside the US?
No, we currently do not ship outside of the US.

How large are the plants?
Starter plants are planted with 1-3 cuttings and are grown in plug trays and are shipped without pots.
The 2" pots are planted with 2-3 cuttings per pot (unless noted in description) to ensure a well branched plant and average 4-6" tall (overall height) and are flowering size.
The 4" pots are planted with 3-6 cuttings per pot to ensure a well branched plant and average 5-8" tall (overall height) and are flowering size.
All plants, unless specified, are shipped in plastic containers

Flower color variation?
There can be variations in color from our photos due to lighting conditions when the photos were taken. Temperatures can have a effect on flower color.
Cooler temperatures will generally give a pink tint to flowers and this is most noticeable on the lighter colored flowers. The flower color can also change as the blooms mature.

Some segments fell off during shipping what should I do with them?
If any segments break off during shipment, simply let them dry for a couple of days and then plant them and they should start rooting in a couple of weeks and you will have an extra plant.

Are your plants Christmas or Thanksgiving cactus?
The Thanksgiving cactus are hybrids of S. truncata and other species. The leaf segments tend to have margins with more pronounced teeth. The blooming period is usually earlier then the Christmas cactus.

The Christmas cactus is a hybrid of S. russelliana and S. truncata generally known as x buckleyi. These hybrids tend to have segments with more lobed or scalloped edges and usually bloom later then the Thanksgiving cactus extending the blooming season. We include both older and newer varieties in this category based on the segments.

We guarantee our plants for 30 days. If you are not completely satisfied with your plants, contact us within 30 days and we'll either send you a replacement or refund the price of your plant.
(Shipping charges are non-refundable)

Can I divide my 2” or 4” pots into single stems?
You can, but we do not recommend it. Bad pathogens are always present in the soil. You will be breaking/severing hundreds of roots which can cause the plant to wilt. The now broken and detached roots can quickly rot,
potentially spreading to the now broken roots still attached to the stems. This can easily travel up to the lower stem causing the whole plant to rot as well.

Easter cactus corking?
As the plants age they will develop corking on the older growth. This is normal and you do not want to remove. This process can begin in as little as 6 months, so it can be expected on our plants, the older the plant the more corking they will have.

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