Hopefully browsing our FAQ page will answer any questions you may have about our plants. If your question is not addressed here please email us and we will try our best to answer your question.
What payment methods do you accept?
We currently use paypal for our online transactions. You do not have to have a paypal account to complete your transaction.
Paypal will let you use your credit card to complete the transaction.
From the checkout page select the paypal button,
you will then be directed to paypal website for payment processing. From there you
can choose to pay by credit card or with a paypal account
(you do not need a paypal account to pay).
How are the plants shipped?
All our plants are shipped USPS Priority Mail, usually 2-3 day delivery.
When plants are shipped you will receive USPS tracking information.
Do you ship year round?
We ship approximately from the end of March through Mid-December (weather dependent) due
to the possibility of below freezing temperatures.
Do you ship outside the US?
No, we currently do not ship outside of the US.
How large are the plants?
The 2" pots are planted with 2-3 cuttings per pot (unless noted in description) to ensure a well branched
plant and average 4-6" tall (overall height) and are flowering size.
The 4" pots are planted with 3-6 cuttings per pot to ensure a well branched plant
and average 5-8" tall (overall height) and are flowering size.
All plants, unless specified, are shipped in plastic containers
Flower color variation?
There can be variations in color from our photos due to lighting conditions when the
photos were taken. Temperatures can have a effect on flower color.
Cooler temperatures
will generally give a pink tint to flowers and this is most noticeable on the lighter
colored flowers. The flower color can also change as the blooms mature.
Some segments fell off during shipping what should I do with them?
If any segments break off during shipment, simply let them dry for a couple of days and then plant them
and they should start rooting in a couple of weeks and you will have an extra plant.
Are your plants Christmas or Thanksgiving cactus?
Schlumbergeras are known as Christmas cactus in the industry and marketplace. They are complex hybrids with traits of both and can flower from Oct. to January. We grow only hybrids and refer to them as Christmas cactus.
Guarantee
We guarantee our plants for 30 days. If you are not completely satisfied with your plants, contact us within 30 days and we'll either send you a replacement or refund the price of your plant.
(Shipping charges are non-refundable)
Can I divide my 2” or 4” pots into single stems?
You can, but we do not recommend it. Bad pathogens are always present in the soil. You will be breaking/severing hundreds of roots which can cause the plant to wilt. The now broken and detached roots can quickly rot,
potentially spreading to the now broken roots still attached to the stems. This can easily travel up to the lower stem causing the whole plant to rot as well.
Easter cactus corking?
As the plants age they will develop corking on the older growth. This is normal and you do not want to remove. This process can begin in as little as 6 months, so it can be expected on our plants, the older the plant the more corking they will have.